These terms and conditions (the “Terms and Conditions”) govern the use of comfortingconversations.org (the “Site”). This Site is owned and operated by SERENE SURROUNDINNGS LLC. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of SERENE SURROUNDINNGS LLC and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.

Sale of Services
These Terms and Conditions govern the sale of services available on our Site.
The following services are available on our Site:
– A MONTHLY SUBSCRIPTION OF PHONE CALL SERVICES- A COMFORTING CONVERSATION.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps: MAY CANCEL SERVICE AT ANY TIME THROUGH THE WEBSITE OR CALL CUSTOMER SUPPORT.

Payments
We accept the following payment methods on our Site:
– Credit Card; and
– Debit.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Refunds
Refunds for Services
We provide refunds for services sold on our Site as follows:
– SERVICES WILL BE FULLY REFUNDED IF SERVICES ARE ENTIRELY UNUSED FOR THE MONTH.

Consumer Protection Law
Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
SERENE SURROUNDINNGS LLC and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless SERENE SURROUNDINNGS LLC and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of Florida.

Additional Terms
– COMFORTING CONVERSATIONS IS NOT A COUNSELING SERVICE OF ANY SORT. Conversational services are strictly for social engagement and will not be liable to anyone for any damages including but not limited to, damages for personal injury or wrongful deaths, loss of business profits, business interruption, and relationship or health problems.;
– If at any time while on the phone a subscriber is belligerent, disrespectful, harassing, or overtly sexual, Comforting Conversation has the right to end the call without any right to a refund. Comforting Conversations has the right to refuse service.; and
– Comforting Conversations cares for subscribers’ privacy. Phone calls with subscribers and agents will not be recorded without permission. If the client decides to share personal information with Comforting Conversations it will not be shared with anyone else except in order to comply with applicable law or court if needed. Comforting Conversations will ask subscribers to contact 911 if they discuss anything related to intentionally/non-intentionally physically harming another person in the past, present, or future..
– If calls are missed, subscriber will lose that session after agent has attempted to reach subscriber with two unsuccessful calls. Subscriber will lose that session and cannot reschedule a missed call.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
legal@comfortingconversations.org
You can also contact us through the feedback form available on our Site.
Effective Date: 10th day of January, 2023